Terms of service

Terms of Use

1. Acceptance of Terms

Welcome to Sam's Jewels NYC. By accessing or using this website and placing an order, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use this website.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on this website. By placing an order, you confirm that you meet this requirement and that all information you provide is accurate and complete.

3. Products & Pricing

We make every effort to display our products, descriptions, and prices accurately. However, errors may occur, and we do not warrant that all content is error-free. Images are for illustrative purposes; natural gold, diamonds, and gemstones may vary slightly in color, weight, and appearance from what is shown. We reserve the right to correct errors and to change prices, descriptions, or product availability at any time without notice.

4. Orders & Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or product unavailability. If we cancel an order after payment, you will receive a full refund.

5. Payment

All payments must be made through the approved payment methods offered at checkout. You represent that you are authorized to use the payment method provided. Prices are listed in U.S. dollars and applicable sales tax will be added where required.

6. Shipping & Returns

Shipping and returns are governed by our separate Shipping Policy and Return Policy, which are incorporated into these Terms by reference. Please review them before placing an order.

7. Custom & Personalized Orders

Custom-made and personalized pieces are produced to your specifications and are considered final sale. These items cannot be returned or refunded unless they arrive damaged or defective.

8. Intellectual Property

All content on this website — including text, images, product photographs, graphics, logos, and the Sam's Jewels NYC name — is our property and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. User Conduct

You agree not to use this website for any unlawful purpose, to interfere with its operation, to attempt unauthorized access to our systems, or to engage in any activity that could harm the website or other users.

10. Limitation of Liability

To the fullest extent permitted by law, Sam's Jewels NYC shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or from any products purchased through it, except as otherwise required by law.

11. Indemnification

You agree to indemnify and hold harmless Sam's Jewels NYC from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the website.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time. Changes take effect when posted. Your continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in New York.